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Work Injuries
Work Injury Services
At Classic Way Family Practice, we understand that workplace injuries can be stressful and disruptive to both employees and employers.
That’s why we offer specialized work injury services designed to ensure a smooth recovery process and a prompt return to work.
Expert Care by Highly Trained Doctors
Our team of doctors is highly trained in handling work-related injuries, with extensive experience in occupational health.
They are dedicated to providing thorough assessments, accurate diagnoses, and effective treatment plans tailored to each patient’s needs.
With a strong focus on evidence-based care, our medical professionals ensure that injured workers receive the highest quality of treatment.
Collaboration with Allied Health Professionals
At Classic Way Family Practice, we believe in a holistic approach to workplace injury management. Our doctors work closely with a network of allied health professionals, including physiotherapists, occupational therapists, and psychologists, to facilitate a comprehensive rehabilitation process.
This collaboration ensures that every aspect of the injury is addressed, helping patients regain their health and functionality as quickly as possible.
Seamless Return-to-Work Plans
Our team works proactively with employers, insurers, and rehabilitation providers to create personalized return-to-work plans.
These plans are designed to balance recovery with a safe transition back into the workforce, minimizing downtime and reducing the risk of reinjury.
Why Choose Classic Way Family Practice?
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Skilled and trained doctors with expertise in work injury management
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Strong partnerships with allied health professionals to provide integrated care
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Comprehensive treatment plans tailored to individual recovery needs
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Effective communication with employers and insurers for seamless case management
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Commitment to patient well-being and a speedy return to work
If you or a team member has suffered a workplace injury, trust Classic Way Family Practice to provide exceptional care and support throughout the recovery process.
Contact us today to schedule an appointment and let our expert team guide you towards a full recovery.
If you’re a worker
If you've sustained a work-related injury in Queensland, it's important to understand the process for lodging a workers' compensation claim.
Here's a step-by-step guide to assist you:
Seek Medical Attention
As soon as possible after the injury, consult a doctor to assess your condition.
Request a Work Capacity Certificate during this visit, as it's a mandatory document for your claim.
Notify Your Employer
Inform your employer about the injury promptly. This notification can be verbal or written, but documenting it in writing is advisable for record-keeping purposes.
Lodge Your Claim
You have several options to submit your workers' compensation claim:
Online Submission: The quickest method is to complete and submit the claim form online.
worksafe.qld.gov.auPhone Submission: Call WorkCover Queensland at 1300 362 128 for assistance in lodging your claim over the phone.
worksafe.qld.gov.auMail Submission: Download and complete the claim form, then mail it to GPO Box 2459, Brisbane QLD 4001.
worksafe.qld.gov.au
Ensure you lodge your claim within six months of the injury or from when you became aware of the injury. Delays beyond this period may affect your eligibility.
Await Claim Decision
WorkCover Queensland aims to decide on claims within 20 business days, provided all necessary information is available. They will contact you if additional details are required or if there are delays.
Utilize the Worker Assist App
To monitor your claim's progress conveniently, download WorkCover Queensland's Worker Assist app. This secure platform allows you to:
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Track your claim status
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Upload necessary documents
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View upcoming compensation payments
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Communicate directly with your claims advisor
The app is available for both Android and iOS devices.
If you’re an employer
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Make contact with your worker as early as possible after the injury.
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Let WorkCover know the injury has happened. If you are self-insured, you need to let your insurer know. Find out why you need to do this.
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lodge your report within 8 business days of becoming aware of the injury or of WorkCover requesting the information from you. More information on how to report an injury can be found on the make a claim page.
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start planning your worker’s return to work with them.
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You'll need to report the injury to WorkCover even if your worker doesn’t make a claim and even if you don’t agree it may be eligible for compensation
Additional Resources
For comprehensive information on the claims process, visit WorkSafe Queensland's official website.
If you require assistance in a language other than English, call 1800 512 451 to access interpreter services.
By following these steps and utilizing the available resources, you can navigate the workers' compensation claim process in Queensland more effectively.