
Mental Health
We prioritize mental well-being, offering compassionate and professional care to support our patients' health and resilience

Not feeling like yourself lately?
You’re not alone.
It’s something most people experience at some point. And there are simple things you can do that can help.
At Classic Way Family Practice, we understand the importance of mental well-being and are committed to providing compassionate and professional care for our patients. Our doctors offer comprehensive mental health services to support individuals dealing with anxiety, depression, stress, Ptsd, substance abuse and other mental health challenges.
The mental health services you choose will depend on your situation and how you’re feeling. Many people will also use a blend of these options to support their needs.
If you need immediate support:
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Call 000 (triple zero) or go to your local emergency department if you, or someone else, is in immediate danger.
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You can also contact a crisis support phone line.
If you want to manage your own mental health:
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You may try reading and talking to others online to get advice. Or you may decide to work through a self-paced online treatment program.
If you need more active support, but can’t or prefer not to access a service in person:
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You might choose to undertake an online treatment program with support from a coach or clinician via text, email, webchat.
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You might choose to engage with a health professional via phone or video conference.
If you want to visit a professional, or don’t know what kind of support or treatment you need:
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You may want to book in to see a GP to discuss what is happening.
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The GP may suggest you need a mental health assessment and provide a referral. There are typically telehealth or face-to-face options for getting the assessment, depending on the health service.
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A psychologist can help with assessment, diagnosis and treatment for a broad range of mental health challenges. They will usually conduct a series of therapy sessions, and may ask you detailed questions about your life, relationships, and wellbeing. They will use this information to work with you to develop treatment strategies and monitor your progress.
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You can also call Head to Health on 1800 595 212 for help accessing the local mental health services and supports that are right for you.
Whatever your situation, it’s important to reach out for help.
The service you access first can help you work out your options, so you can choose the best pathway for where you’re at.
Crisis Support
If you need emergency or immediate help to deal with a suicide attempt or crisis:
Dial Triple Zero (000)
If you or someone you are with is in an emergency, or at immediate risk of harm to you or others, call Triple Zero (000)
Lifeline Australia
Phone (13 11 14) | Web: I’m feeling suicidal – Lifeline Australia
Free, confidential and anonymous phone counselling for adults experiencing a personal crisis or thinking about suicide.
Suicide Call Back Service
Phone:1300 659 467 | Web: www.suicidecallbackservice.org.au
Free phone and online web chat service for people feeling suicidal or caring for someone who is suicidal.
Call the Mental Health Access Line
Phone: 1300 MH CALL (1300 64 2255)
If you feel you may be in need of mental health support, you can phone the Mental Health Access Line
Beyond Blue Support Service
Phone: 1300 22 4636 | Web: www.beyondblue.org.au
Free, phone and online web chat services and information for people feeling suicidal, worried about someone suicidal, who have attempted suicide or grieving a suicide death.
Mates in Construction
Phone: 1300 642 111 | Web: www.matesinconstruction.org.au
Free 24/7 help line aimed at reducing the high level of suicide among Australian construction workers.
Mental Health Care Plan

The mental health treatment plan is part of the Better Access initiative.
This initiative aims to improve outcomes for people with a clinically diagnosed mental health condition.
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A mental health treatment plan lets you claim up to 10 individual sessions with a mental health professional each calendar year. The plan helps you access free or subsided sessions. Because health professionals set their own fees, Medicare may only cover some of the cost.
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To start with, your doctor can refer you to a mental health professional for 6 sessions. If you need more, they can refer you for further sessions.
You can only access a mental health treatment plan if you have been diagnosed with a mental health condition, such as anxiety or depression.
How can I get a mental health treatment plan?
If you are struggling with mental health issues, visit your doctor.
When you make your appointment, make sure to book a longer appointment. Or say that you are interested in a mental health treatment plan. This way, you and your doctor will have enough time to discuss your mental health.
Your doctor will assess your mental health to:
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diagnose a mental health condition
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determine if you would benefit from a mental health treatment plan
This assessment usually involves a questionnaire. Your doctor will:
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ask you a few questions
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fill in the mental health treatment plan
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discuss your goals with you
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provide a referral to a mental health professional
Sometimes, it can take a few visits to your doctor to diagnose a mental health condition.
Will my mental health treatment plan expire?
Your mental health treatment plan does not expire. You can begin using it at any time for the number of services you are referred for.If you use all 10 sessions and you feel you need further support, visit your doctor.You can find more information about mental health, mental health services and treatment plans through:
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Services Australia — for information on government payments and services.
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Beyond Blue or call 1300 22 4636 for mental health support.
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Headspace — supporting young people and their families to be mentally healthy.